Memorial Day Travel Forecast: Crowds, Traffic and Where is Our Waitress?

As Americans hit the road for the holiday, they may find things crowded, more expensive and with less staff to keep things running smoothly.

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Hotel Housekeepers Say New Cleaning Protocols Put Their Jobs at Risk

The hotel industry says doing away with daily room cleanings keeps guests and staff safe. But housekeepers say it is a step toward cutting earnings and job security.

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Hotels Tout Cleaning, But Guests Say, ‘My Room Was Dirty’

Hotel companies have been promoting new cleaning initiatives for months as a way to regain traveler confidence. But guests at some hotels in the United States say they are not living up to the promises.

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A Private Security Company Is Detaining Migrant Children at Hotels

Under emergency coronavirus orders, the Trump administration is using hotels across the country to hold migrant children and families before expelling them.

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The Most Important Word in the Hospitality Industry? ‘Clean’

The world’s largest hotel companies have all come forward in recent weeks to announce new cleaning playbooks.

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