Fix, or Toss? The ‘Right to Repair’ Movement Gains Ground

Both Republicans and Democrats are pursuing laws to make it easier for people to fix cellphones, cars, even hospital ventilators. In Europe, the movement is further along.

#apple-inc, #consumer-protection, #deerecompany, #environment, #global-warming, #greenhouse-gas-emissions, #home-appliances, #law-and-legislation

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Help! My Travel Agency Shut Down and I’m Out $2,000

Our columnist investigates whether there is any recourse for a canceled flight booked through STA Travel, which filed for bankruptcy in August.

#airlines-and-airplanes, #bankruptcies, #british-airways-plc, #consumer-financial-protection-bureau, #consumer-protection, #credit-cards, #quarantine-life-and-culture, #travel-agencies-and-agents, #travel-and-vacations

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The Government’s Lawsuit Is Unlikely to Dethrone Google

The federal government’s lawsuit isn’t likely to derail the company’s market dominance.

#android-operating-system, #antitrust-laws-and-competition-issues, #apple-inc, #computers-and-the-internet, #consumer-protection, #federal-trade-commission, #google-inc, #justice-department, #mergers-acquisitions-and-divestitures, #online-advertising, #search-engines, #software, #suits-and-litigation-civil

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Kamala Harris and the Push to Cut Hosptal Bills in California

She took on the drug and hospital industry as California attorney general, seeking consumer relief from anti-competitive pricing.

#attorneys-general, #consumer-protection, #democratic-party, #harris-kamala-d, #health-affairs-journal, #health-insurance-and-managed-care, #hospitals, #presidential-election-of-2020, #sutter-health, #united-states-politics-and-government, #your-feed-healthcare

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Apps Will Get You Paid Early, for a Price

Pay-advance apps have been downloaded millions of times, and more employers are offering them as benefits to workers who need cash.

#banking-and-financial-institutions, #consumer-protection, #department-of-financial-services-nys, #payday-loans, #personal-finances, #wages-and-salaries

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Who Gets Hurt When the World Stops Using Cash

Some people don’t have credit or debit cards, so a growing number of state and local governments are requiring businesses to accept cash.

#consumer-protection, #content-type-service, #coronavirus-2019-ncov, #coronavirus-risks-and-safety-concerns, #credit-cards, #debit-cards, #hygiene-and-cleanliness, #mobile-commerce-and-payments, #personal-finances, #shopping-and-retail, #us-dollar-currency

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Coronavirus Tests Are Supposed to Be Free. The Surprise Bills Come Anyway.

Congress sought to ensure that patients would not face costs connected to the virus. But rules are not always being followed.

#consumer-protection, #coronavirus-2019-ncov, #health-insurance-and-managed-care, #prices-fares-fees-and-rates, #tests-medical

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Wildfires Hasten Another Climate Crisis: Homeowners Who Can’t Get Insurance

Insurers, facing huge losses, have been pulling back from fire-prone areas across California. “The marketplace has largely collapsed,” an advocate for counties in the state said.

#california, #consumer-protection, #disasters-and-emergencies, #environment, #global-warming, #greenhouse-gas-emissions, #insurance, #real-estate-and-housing-residential, #regulation-and-deregulation-of-industry, #wildfires

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Consumer Groups Take PayPal to Task Over Student Loan Credit Line

The payment platform, in partnership with Synchrony Bank, offers a way to pay tuition at for-profit schools — at terms that are being called “predatory.”

#consumer-protection, #content-type-service, #financial-aid-education, #for-profit-schools, #paypal, #paypal-credit, #personal-finances, #student-loans, #synchrony-bank

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Stay Away From These 115 Hand Sanitizers, F.D.A. Warns

The agency has moved to keep several of the products, which it found to have inadequate concentrations of alcohol, from entering the United States.

#cleansers-detergents-and-soaps, #consumer-protection, #coronavirus-2019-ncov, #ethanol, #ethyl-alcohol, #food-and-drug-administration, #hand-sanitizer, #isopropyl-alcohol, #labeling-and-labels-product

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F.T.C. Investigating Twitter for Potential Privacy Violations

The social media company said the agency was examining whether it had misused people’s personal information to serve ads.

#computers-and-the-internet, #consumer-protection, #federal-trade-commission, #online-advertising, #privacy, #social-media, #twitter

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Federal Aid Has So Far Averted Personal Bankruptcies, but Trouble Looms

Once federal benefits dry up, highly indebted consumers could be forced to file.

#banking-and-financial-institutions, #consumer-protection, #coronavirus-2019-ncov, #coronavirus-aid-relief-and-economic-security-act-2020, #credit-and-debt, #debt-collection, #federal-reserve-bank-of-new-york, #labor-and-jobs, #personal-bankruptcies, #personal-finances, #unemployment, #united-states-economy

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Financial Brokers Must Now Act in Your ‘Best Interest.’ What Does That Mean?

A new standard established by the Securities and Exchange Commission may sound better than it actually is, consumer advocates say.

#consumer-federation-of-america, #consumer-protection, #content-type-service, #financial-brokers, #labor-department-us, #personal-finances, #regulation-and-deregulation-of-industry, #securities-and-exchange-commission

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Consumer Bureau Scraps Restrictions on Payday Loans

Lenders spent years battling planned new rules that they said would gut a short-term lending market that often leaves borrowers trapped in debt.

#consumer-financial-protection-bureau, #consumer-protection, #kraninger-kathy, #lobbying-and-lobbyists, #payday-loans, #regulation-and-deregulation-of-industry, #trump-donald-j

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Is It Safe to Set Off Fireworks Around Kids? What Parents Should Know.

Many home fireworks are dangerous for kids and even illegal.

#bombs-and-explosives, #burns, #consumer-protection, #content-type-service, #fireworks, #independence-day-us-july-4, #parenting

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Square, Jack Dorsey’s Pay Service, Is Withholding Money Merchants Say They Need

Small businesses say the Twitter chief’s other company is holding on to 30 percent of their customers’ payments during the pandemic.

#computers-and-the-internet, #consumer-protection, #coronavirus-2019-ncov, #credit-cards, #dorsey-jack, #layoffs-and-job-reductions, #mobile-commerce-and-payments, #small-business, #square-inc

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9 Hand Sanitizers May Be Toxic, F.D.A. Warns

The warning applies to nine lines of hand sanitizer manufactured in Mexico that contain methanol, or wood alcohol, which can be dangerous, the agency said.

#cleansers-detergents-and-soaps, #consumer-protection, #coronavirus-2019-ncov, #eskbiochem-sa-de-cv, #food-and-drug-administration, #hand-sanitizer, #hazardous-and-toxic-substances, #hygiene-and-cleanliness, #methanol, #mexico, #poisoning-and-poisons

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How Automated Background Checks Freeze Out Renters

Algorithms that scan everything from terror watch lists to eviction records spit out flawed tenant screening reports. And almost nobody is watching.

#affordable-housing, #consumer-financial-protection-bureau, #consumer-protection, #corelogic-inc, #credit-scores, #data-mining-and-database-marketing, #landlords, #real-estate-and-housing-residential, #regulation-and-deregulation-of-industry, #renting-and-leasing-real-estate, #transunion-llc

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Help! One Company Refused to Refund Travelers More Than $100,000

Then our columnist intervened with the Boston-based tour operator Overseas Adventure Travel.

#better-business-bureaus, #boston-mass, #consumer-protection, #coronavirus-2019-ncov, #grand-circle-corp, #overseas-adventure-travel, #rebates-and-refunds, #travel-and-vacations

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In Financial Trouble? Track Everything Companies Tell You

Call centers are short staffed, and employees are scattered. Mistakes are inevitable. Document any changes and offers of relief, just to be safe.

#banking-and-financial-institutions, #capital-one-financial-corporation, #consumer-protection, #coronavirus-2019-ncov, #foreclosures, #mortgages, #personal-finances, #student-loans, #wiretapping-and-other-eavesdropping-devices-and-methods

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Elizabeth Warren Knows What Joe Biden Needs in a Vice President

If Biden wants to win the White House and govern like a New Dealer, Warren is his indispensable partner.

#abrams-stacey-y, #biden-joseph-r-jr, #consumer-protection, #harris-kamala-d, #klobuchar-amy, #liberalism-us-politics, #presidential-election-of-2020, #trump-donald-j, #united-states-politics-and-government, #vice-presidents-and-vice-presidency-us, #warren-elizabeth

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Trump Appointees Manipulated Agency’s Payday Lending Research, Ex-Staffer Claims

A former economist at the Consumer Financial Protection Bureau accused Trump appointees of steering the bureau’s reversal on payday lending rules to gut a key provision.

#consumer-financial-protection-bureau, #consumer-protection, #credit-and-debt, #house-committee-on-financial-services, #jonathan-lanning, #kraninger-kathy, #mulvaney-mick, #payday-loans, #regulation-and-deregulation-of-industry, #trump-donald-j, #united-states-politics-and-government

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When Even Amazon Is Sold Out of Exploding Kittens

Sometimes products are in stock. Sometimes they aren’t. And delivery times vary widely. A virus-fueled surge in orders has created chaos behind the scenes, and confusion for customers.

#amazon-com-inc, #computers-and-the-internet, #consumer-protection, #coronavirus-2019-ncov, #customer-relations, #delivery-services, #e-commerce, #shopping-and-retail

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