Does the cabin crew ever get scared in the air? Is there a secret flight attendant code? How do I survive a flight with my toddler? An industry insider answers.
Whether you have travel anxieties or you’re just curious about what really goes on behind the curtain, you can finally get your questions answered.
In two decades of flying, things have never been as stressful as they are now, a cabin insider says. Here, her tips from 30,000 feet for avoiding airline chaos this summer.
How defiant Covid-era customers turned a dream job — flight attendant — into a total nightmare.
A flight attendants’ union said the decision was “unsafe and irresponsible.”
Shane McInerney, 29, was charged after his disruptive behavior aboard a flight from Dublin to John F. Kennedy International Airport on Jan. 7.
Airlines and passengers are ending the year with many of their plans upended. And New Year’s weekend may be bumpy, too.
Vyvianna M. Quinonez, 28, bloodied a flight attendant in May on a Southwest Airlines flight to San Diego, prosecutors said.
Thanksgiving will be the biggest test of the system’s resilience since the pandemic began, with millions more passengers than last year.
The chief executive of American Airlines called the violent encounter on a California-bound flight from New York last week “one of the worst displays of unruly behavior we’ve ever witnessed.”
Over the course of a year, the company and its unions grappled with when and how to require vaccination for its 67,000 U.S. employees.
Readers offer their thoughts about living and dying. Also: Unvaccinated tennis players; abuse of flight attendants; obsessive-compulsive disorder; ex-offenders.
For cabin crews, the peak travel season has turned into a chronic battle involving frequent delays, overwork and unruly passengers that leaves them feeling battered by the public and the airlines.
Their union called the memo a publicity stunt. But plans by the F.A.A. to fine passengers suggest that the skies remain unruly, as does American Airlines’ extension of its alcohol ban.
Maxwell Berry, 22, of Norwalk, Ohio, punched a Frontier Airlines flight attendant and groped two others on a flight from Philadelphia to Miami, the authorities said.
The classes, which will resume in July, come as crew members struggle with a surge in cases of unruly passengers.
Video from the flight showed a violent confrontation involving several people wrestling a man to the floor as someone said: “Get him down. Keep him down.”
American and Southwest announced the policies after the latest assault was captured on a widely watched video that showed a woman punching a flight attendant in the face.
Dozens of people face fines of up to $35,000 for assaulting and interfering with flight attendants under a zero-tolerance policy introduced by the F.A.A. this year.
The mandate was set to expire on May 11.
As demand for tickets recovers, airlines are calling back workers, adding flights and planning for a summer they say could be normal.
Furloughs, passengers who won’t wear masks and tense political confrontations contributed to a year of perpetual chaos for flight attendants. “It’s insane,” one veteran attendant said.
The episode in Louisiana raised concerns about the risks travelers face, even with heightened safety precautions in place.
The flight, United 591 from Orlando to Los Angeles, was diverted to New Orleans on Monday after a passenger had a medical emergency on board.
Emotional support animals are considered pets instead of service animals under the new rules, which go into effect next month.
This month, United Airlines and American Airlines furloughed more than 32,000 employees. Many of them are wondering when, or if, they’ll fly again.
Pilots, flight attendants and other staff are retiring early or taking buyouts and leaves of absence in anticipation of a slow recovery.
Six travel workers from Alaska to the Maldives talk about returning to the job. They are in a new world, with restrictions and health measures, uncertainty and new procedures.
Companies are promoting new rules to reassure Americans that flying is safe. But when it comes to enforcement, they are not following through.
Major carriers are requiring masks on their flight crews. Delta and American Airlines decided that passengers must cover their faces, too.
The airline will require all passengers to wear a face covering from the beginning to the end of their trip. The policy takes effect Monday.
Airlines will receive billions of dollars in grants and loans to pay flight attendants, pilots and other employees.
We spoke with eight travel and hospitality workers, from California to Croatia, who have been working as the coronavirus spreads. They shared similar concerns about an uncertain future.