Video from the flight showed a violent confrontation involving several people wrestling a man to the floor as someone said: “Get him down. Keep him down.”
American and Southwest announced the policies after the latest assault was captured on a widely watched video that showed a woman punching a flight attendant in the face.
Dozens of people face fines of up to $35,000 for assaulting and interfering with flight attendants under a zero-tolerance policy introduced by the F.A.A. this year.
The mandate was set to expire on May 11.
As demand for tickets recovers, airlines are calling back workers, adding flights and planning for a summer they say could be normal.
Furloughs, passengers who won’t wear masks and tense political confrontations contributed to a year of perpetual chaos for flight attendants. “It’s insane,” one veteran attendant said.
The episode in Louisiana raised concerns about the risks travelers face, even with heightened safety precautions in place.
The flight, United 591 from Orlando to Los Angeles, was diverted to New Orleans on Monday after a passenger had a medical emergency on board.
Emotional support animals are considered pets instead of service animals under the new rules, which go into effect next month.
This month, United Airlines and American Airlines furloughed more than 32,000 employees. Many of them are wondering when, or if, they’ll fly again.
Pilots, flight attendants and other staff are retiring early or taking buyouts and leaves of absence in anticipation of a slow recovery.
Six travel workers from Alaska to the Maldives talk about returning to the job. They are in a new world, with restrictions and health measures, uncertainty and new procedures.
Companies are promoting new rules to reassure Americans that flying is safe. But when it comes to enforcement, they are not following through.
Major carriers are requiring masks on their flight crews. Delta and American Airlines decided that passengers must cover their faces, too.
The airline will require all passengers to wear a face covering from the beginning to the end of their trip. The policy takes effect Monday.
Airlines will receive billions of dollars in grants and loans to pay flight attendants, pilots and other employees.
We spoke with eight travel and hospitality workers, from California to Croatia, who have been working as the coronavirus spreads. They shared similar concerns about an uncertain future.