The chief executive of Peloton said the company “made a mistake” by initially resisting a U.S. safety agency’s warning about the devices last month.
The U.S. Consumer Product Safety Commission said it was aware of 38 injuries and one death related to Peloton’s Tread+ machine. The company said its product is safe.
In a letter of caution to Peloton users, the chief executive said the company had been aware of “a small handful” of other instances in which children were hurt.
The company has boomed in popularity during the pandemic but getting its exercise bikes delivered has proved a struggle, one that is angering new customers.
A year ago Peloton was the butt of a holiday joke. Not anymore.
Remote work during the coronavirus pandemic has given executives with children a taste of a different way to live.