As business at big city hotels still lags, the pandemic may permanently change the industry’s approach to services like housekeeping and check in. But employees fear for their jobs.
A $30 million promotional campaign, aimed at luring back all the visitors who vanished during the pandemic, is about to get underway.
Property owners, agencies and management companies are predicting a busy, if not outright bonkers, summer.
Commercial real estate has been hit hard by the pandemic, but there are plans to convert some of the now empty spaces into apartment buildings.
Mr. Sorenson, the company’s third-ever C.E.O., was the first person outside the Marriott family to lead the hotel company, which grew to be the world’s biggest during his tenure.
Some new hotels and inns are thriving during these trying times by doubling down on the local market, creating escapist atmospheres and employing other, almost unheard-of tactics.
AT&T and Marriott were among companies that will stop campaign contributions to lawmakers who objected to certifying the election. Other companies, such as JPMorgan, paused all political donations.
The P.G.A. and several large banks are among those that have disassociated themselves from the president since his supporters stormed the Capitol.
A reader writes in, saying he can’t ski because he can’t get into the state. It’s a very 2020 — wait, 2021 — travel predicament.
The state’s latest travel restrictions make most hotel or short term lodging illegal. But Airbnb and Vrbo, the biggest home-sharing companies, are sticking to no-refund policies.
The pandemic and the movement for racial justice have tested corporate pledges to elevate social concerns alongside shareholder interests. A new study finds companies are failing to follow through.
Several big hotels in the city have announced that they are closed for good, and some experts say that more shutdowns are coming.
The hotel industry says doing away with daily room cleanings keeps guests and staff safe. But housekeepers say it is a step toward cutting earnings and job security.
“Shellshocked” by the pandemic and the drop-off in business, hotels are rethinking amenities and trying to allay travelers’ concerns.
The world’s largest hotel companies have all come forward in recent weeks to announce new cleaning playbooks.
A luxury hotel in Barcelona plans to welcome guests again once Spain’s lockdown ends. Until then, its sole occupant lives in a room with enviable views and preps it for a post-pandemic world.
Some loyalty programs are extending customers’ elite status, lengthening expiration dates on rewards and more. Here’s how to navigate them.
C.E.O.s who signed a celebrated Business Roundtable document, promising to elevate worker interests, are now resorting to furloughs.
Shutdowns in the U.S. retail and hospitality businesses may be an early sign of the job losses that the coronavirus outbreak will inflict on the economy.