The pandemic and the movement for racial justice have tested corporate pledges to elevate social concerns alongside shareholder interests. A new study finds companies are failing to follow through.
Several big hotels in the city have announced that they are closed for good, and some experts say that more shutdowns are coming.
The hotel industry says doing away with daily room cleanings keeps guests and staff safe. But housekeepers say it is a step toward cutting earnings and job security.
“Shellshocked” by the pandemic and the drop-off in business, hotels are rethinking amenities and trying to allay travelers’ concerns.
The world’s largest hotel companies have all come forward in recent weeks to announce new cleaning playbooks.
A luxury hotel in Barcelona plans to welcome guests again once Spain’s lockdown ends. Until then, its sole occupant lives in a room with enviable views and preps it for a post-pandemic world.
Some loyalty programs are extending customers’ elite status, lengthening expiration dates on rewards and more. Here’s how to navigate them.
C.E.O.s who signed a celebrated Business Roundtable document, promising to elevate worker interests, are now resorting to furloughs.
Shutdowns in the U.S. retail and hospitality businesses may be an early sign of the job losses that the coronavirus outbreak will inflict on the economy.